www.techaway.gr is the online store for the display and sale of products via Internet of the Greek individual company «FLOROPOULOS GEOR. KONSTANTINOS», based in Thessaloniki on Ari Velouchioti street no.6, Ampelokipi area (VAT number: 120181255 / Public Revenue Office: Ampelokipi, Registration Number: 127701806000).
Before entering the online store and browsing our website, we suggest you to consult the following terms and conditions, which apply specifically to the use of the FLOROPOULOS GEOR. KONSTANTINOS online store, located at www.techaway.gr & www.techawaygr.com
You can return a product and we will pay you the price if you notify us in writing through the contact form http://techawaygr.com/index.php?route=account/return/insert or by calling 2313044598, about your decision within 14 calendar days, in any case the product must be in its original condition, with all its accessories, forms and packaging in excellent condition. By exercising the withdrawal you are obliged to return the product to us in the perfect condition in which it was delivered to you, you must also provide us with clear and indisputable evidence that you have sent it safely within 14 calendar days. In any case, the products you wish to return must be accompanied by the document(receipt,invoice). Return shipping costs as well as initial shipping costs of the product are not covered by techaway and are charged to the customer in any case. In case of refund to a non-cooperating bank, you will be charged with transfer costs from your bank that are not covered by our company under any circumstances.
The goods travel on behalf and under the responsibility of the buyer.
The customer must check the goods when receiving them. Any subsequent error or damage is not acknowledged.
The customer is responsible for indemnifying techaway if he made use other than that necessary to establish the nature, characteristics and operation of the products in the period until the declaration of withdrawal. The determination of the nature, characteristics and operation of the products should be made based on the information provided on the outer packaging of each product, as well as the information provided by techaway and without opening the packaging of the products and putting them into operation. Techaway is willing to inform the customer by providing additional information if requested. In case of opening the packaging and/or putting the products into operation, their value automatically decreases as the product is consindered as used and the customer must compensate the company for the reduction in the product value. The reduction in value from opening the package and consequently the characterization of the product as used is considered on a case-by-case basis and determined by techaway. Techaway is entitled to agree with the customer its compensation even with mutual set-off. In particular, if the product is sealed with security tape, wrap, etc., these should not have been removed, in that case the return will not be accepted.
You are not entitled to withdrawal in the cases of article 3ib of law 2251/94 and in any other case provided for by law or this in accordance with the law. You are not entitled to exercise a right of withdrawal on products such as headphones, for hygiene reasons, or sealed computer software, which were unsealed after delivery.
For selected products, their price in the online store differs from the store price and is only valid for purchases through the online store and shipping to your location. We make every possible effort to accurately list the details and prices that appear in our online store, but we cannot rule out the possibility of typographical or technical errors in product prices and features. For that reason, we recommend that before each payment and completion of your order, you contact or email our store to confirm the price.
Where delivery days are indicated, they are working days, i.e. Monday to Friday. excluding holidays.
In case of a defect in a product we sell you, you can request its repair at no cost to you or its replacement with another, unless this is not possible or requires disproportionate costs, you can request a price reduction, the price reduction for the purchase of a new product is based on the trade value at the time of replacement and not to the original value of the product .You must also provide us with clear and indisputable evidence that you have sent it safely and with a shipping code in case of shipping by carrier, courier or any other means. In any case, a necessary condition is that you send the sales document (receipt, invoice) with the product. In case of loss, there is no obligation from our company for repair or replacement and the cost of repair or replacement should be fully covered by the buyer.
In particular, about spare parts for mobile phones, tablets, etc. applies the following:
The parts are checked by both the supplier and us before we send them to you that they are perfect externally.
For the warranty to be valid, the protective wrap and stickers must not have been removed. Please test if the spare part works properly before removing the wrap and before gluing it.
The spare part must not have scratches.
The cable tape must not be cut.
Returned parts that do not meet the conditions above will not be replaced.
In order for the warranty to be valid, it should not:
1. The device's serial number has been altered or tampered with.
2. You've rooted or installed the wrong software.
3. It has a breached warranty.
4. The damage was caused by accident, fire, abuse or negligence.
5. Liquid, dust or sand have entered the product.
6. Damage to the device was caused by improper shipping or transportation without proper packaging.
7. There are obvious signs of dropping or tampering with the device, such as scratches, crooked screws, cut wires etc.
8. Parts have been installed-replaced by third-party, unauthorized technicians.
9. The damage was caused by any adjustments or settings, which do not correspond to the technical specifications of the product.
10. The company bears no responsibility in case of data loss of the device that comes for repair, a back up is recommended before sending it for repair.
The website includes material, logos, trademarks and other content that belongs to techaway and is protected by Law. All website contents (including texts, graphics, images, photos) are the intellectual property of techaway and are protected by Greek and International Law. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the company. Its appearance on the website should in no way be taken as granting a license or right to use them.
It is expressly agreed that competent courts for any arising disputes are the Courts of Thessaloniki.
PERSONAL DATA PROTECTION
During your visit to the techaway pages, you may be asked to provide personal information about you (name, surname, occupation, email, address, product shipping address, etc.) in order to process your orders or to provide you with our services. Any personal data that you declare anywhere on the pages and services of the www.techaway.gr websites are kept exclusively and only for reasons related to your transactions with us, the improvement of the services provided and ensuring the operation of respective service and not allowed to be used by any third party (with the exception of where provided by the Law for the competent authorities only).
Techaway employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to companies cooperating with techaway, in order to support, promote and execute your transactional relationship with us, but always under conditions that fully ensure that your personal information are not subjected to any illegal processing (for example, courier companies).
For any question or proposal or statement related to these matters please contact us using the special contact form provided at the following link https://www.techaway.gr/index.php?route=information/contact
At any time the user reserves the right to update or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.
At any time the user has the right to update or object to the further processing of his data in accordance with the protection of personal data.